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tolktalk’s mission is to connect people with enthusiasts, professionals and companies in order to benefit from their experiences and learn about cannabis. We ask our users to hold to a certain standard of communication, and we’ll outline if briefly below.
  1. We do not tolerate malicious, abusive, or illegal content. Steer clear of profanity, inappropriate images or slurs, or unfounded accusations that could hurt our users.
  2. We do not tolerate threats of any nature: physical, verbal, or legal. This will almost never solicit a response from a company and will complicate the resolution process.
  3. Spam or promotional material will be removed, as it does not benefit the community and is not the purpose of our platform. We are here to share genuine experiences.
  4. Clicking ‘Get a Resolution’ is an agreement to work with a company towards a fair and amicable solution. If you just want to voice an opinion, you can just post a review.
  5. We aren’t here to bash companies or make them the bad guys. Be fair in your descriptions and clear in your expectations, and they will return the favor with fast responses and fair resolutions.
  6. Remember to give positive reviews to your favorite companies as well. Good feedback can be just as constructive as an issue that needs to be resolved.
  7. Do not put your personal information in your public post. Email addresses, phone numbers, account numbers, and physical addresses can all be shared in private messages with companies after contact has been made. Protect your information.
  8. tolktalk reserves the right to remove or modify any content that conflicts with our terms of use and etiquette guidelines, and to deactivate any user responsible for that content at our own discretion. Please try to follow our guidelines and keep the community a positive place to post!
  9. Moderate based on quality, not opinion. Well written and interesting content can be worthwhile, even if you disagree with it.
  10. When communicating online, remember the human. Adhere to the same standards of behavior online that you follow in real life.